Customer Reviews

We love hearing from our customers and would love to hear from you too!
From 258 reviews
Connie Aguilar
Connie Aguilar
Service and the quality of work with customers is outstanding. My family has been going to this business for years and I will not take my car anywhere else, love the staff! Thanks
Response from business owner
Thank you Connie for taking the time to reflect. We appreciate your kind words and we look forward to seeing your again sometime in the future!
via Google
Rob X
Rob X
I've been working with this mechanic for a few years now. This last time around, my car was hesitating, misfiring, and losing power. I recently completed a lifter repair, but could not for the life of me figure out why the car was … read more
Response from business owner
Thanks for sharing your experience here Rob, today's automobiles are complex machines and we appreciate you trusting us to find a solution to your problems. Thanks again!
via Google
Beatriz Ugalde
Beatriz Ugalde
Very professional friendly. Oscar is great he is knowledgeable and very informative he will take the time to explain the process I definitely trust him working on my vehicle.
Response from business owner
Thank you Beatriz for taking the time to leave your review and sharing your experience. We’ll be sure to share this with Oscar!
via Google
Flavia Silva
Flavia Silva
They were very professional and spent time explaining the work to be done. My car was finished the next day, I will definitely use this shop in the future and would recommend them. Laura and Oscar were awesome!! Thank you!
Response from business owner
Thank you Flavia for the kind review. We're happy that everything went well and look forward to providing you with assistance in the future. We'll be sure to let Laura and Oscar know about your comments.Thanks again!
via Google
papazoozoo
papazoozoo
They are master mechanics, who nerd out on fixing your car. They're hospitality is impeccable. They are here to provide a service and take great pride in doing so. Look no further than here for all your auto needs.
Response from business owner
We appreciate your review and candid commentary, we love it! Thank you for taking the time to share your experience here.
via Google
Pat S
Pat S
Very thorough and honest with all the details of work performed
Response from business owner
Thank you for the FIVE-STAR review Pat, and we appreciate you taking the time to share your feedback!
via Google
Jaime Bulcao
Jaime Bulcao
Excellent service. Very professional. I will be coming beck here for all my automotive needs.
Response from business owner
Thank you for sharing your feedback here Jamie as it means a lot to us. We greatly appreciate you doing business with us.
via Google
Melissa Cerrillos
Melissa Cerrillos
Very helpful and friendly staff. Oscar made sure I understood any future necessities for my car to ensure it stays up and running. Will definitely be coming back!
Response from business owner
Great to hear from you Melissa sharing your review of your recent service visit with us. We kindly thank you for taking the time to communicate this here.
via Google
Christopher Hernandez
Christopher Hernandez
Brutally honest.. they roasted me about my serviceable engine air filter. The fact they mentioned that as an issue is puzzling but understandable and how they handled my tension is remarkable.. also they mentioned everything wrong with my … read more
Response from business owner
Thanks for providing your feedback Christopher. We've seen numerous issues with the filters leading to other issues such as mass air flow sensor failure and more. Please let us know if you need assistance in the future.
via Google
John Farrell
John Farrell
Great, quick service, nice people
Response from business owner
Thank you for the kind note and FIVE-STAR rating John, we really appreciate you taking the time to do so.
via Google
Peggy Donner
Peggy Donner
I arrived at the appointed time and was immediately greeted and my order cheerfully written up. I found patience and a genuine caring attitude when going over my concerns. This was my third visit with my current car, a Subaru. Within the … read more
Response from business owner
Hi Peggy, thank you for sharing your awesomely detailed account of your visit. We do our best to provide excellent service and we can see from your report that we're meeting our goals! Happy motoring and thanks again for sharing your experience here.
via Google
Matt Haide
Matt Haide
Connie & Dick’s were very thorough and timely with this service. They provided images and follow up notes about other services I might need in the near future as well as quotes on those things. Friendly staff made the process quite easy.
Response from business owner
Thank you Matt for sharing your experience and for the 5-STARS! We appreciate your business.
via Google
Thora H
Thora H
Very well, thank you very much for your service
Gwendolyn Raymond
Gwendolyn Raymond
Best service !!! Done same day !!! Trailer hitch on my jeep no linger held up , didn’t expect to get it done , let alone same-day !!!! The best !!!!!
Response from business owner
Thank you for sharing your experience here Gwendolyn, we appreciate this very much and please let us know if we can help in the future.
via Google
Corey Estelle
Corey Estelle
They have excellent service and are fast and efficient! I highly reccomend them to anyone seeking automotive services!
Response from business owner
Thanks Corey, we appreciate your comments and recommendation!
via Google
Janice Poss
Janice Poss
I just recommended Becky Ruether to use your service.
via Facebook
Joanne Edwards
Joanne Edwards
I needed to bring my car in without an appointment on a Friday afternoon. They started on it as soon as they could on Monday. They checked all working parts and determined what the problem was. After checking all my keys (cut and … read more
Response from business owner
Thank you Joanne for sharing your experience here. We're were happy to find a resolution to your vehicle problem and glad you are happy! Thanks again!
via Google
Ronald Greene
Ronald Greene
Service personnel were knowledgeable and courteous. They had the experience, equipment and knowledge to efficiently analyze the problem systematically and resolve the matter.
Response from business owner
Thanks for sharing your review Ronald, we take pride in what we do and are always striving to deliver exceptional service.
via Google
Theresa Ware
Theresa Ware
The customer service representative (Oscar) was very professional and explained everything so I could understand. The only concern is the prices were much higher than the Mercedes dealer which is unusual because most customers go to … read more
Response from business owner
Thanks for sharing your review Theresa, we are always striving to deliver competent, professional service and value. We'd love to know more about the comparative analysis on pricing performed to see where the delta is. Please feel free to reach out to discuss.
via Google
musicologymatt
musicologymatt
Efficient professional service at a local auto shop.
Response from business owner
Thanks for taking the time to share your 5-STAR review Matt!
via Google
Tom Clark
Tom Clark
Professionally operated facility. I appreciated the process of making an appointment, reception upon arrival, efficiency of checking in and coverage of the work on my car, timely manner of maintenance and explanation of work accomplished… read more
Response from business owner
Thank you Tom for taking the time to express your reflection, we greatly appreciate your kind words. Thanks again.
via Google
MARY P
MARY P
I always recommend your business! Thank you for the wonderful careful work you do!