Customer Reviews

We love hearing from our customers and would love to hear from you too!
From 337 reviews
Grace Moore
Grace Moore
What an amazing and kind team! Thank you, Oscar, for all your expertise!!
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Charles Edwards
Charles Edwards
First time experience. Outstanding customer service. Appears to be a very customer-centric enterprise. Focused on maximizing the customer experience from first contact through to service completion and billing. Quality and timeliness of … read more
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Michelle & Jim Casalegno
Michelle & Jim Casalegno
Respectful, thorough, intelligent analysis. Thank you so much-Michelle
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Brian Lettenmaier
Brian Lettenmaier
Great staff. Very knowledgeable.
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Craig Finlayson
Craig Finlayson
I had a really great first time experience with Connie and Dicks automotive of Claremont. I had an emergency battery issue. Louis and Steve got me in right away and got me out very quickly too. I am very happy with the service and they … read more
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William Arth
William Arth
Great service. Loved how they showed me what was wrong and how they fixed it, with before and after photos. Left my car super clean, too. Thank you!
Response from business owner
Hi William, thank you for your kind words. We’re always striving to provide the best service experience possible and it appears that the team is delivering!
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Olive Wang
Olive Wang
great service
Response from business owner
Thanks Olive, we appreciate it!
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Caroline Bergman
Caroline Bergman
First timer and they were wonderfully helpful fixing my son’s car far from home! Would use them for every car we have if they were in my state.
Response from business owner
Thanks Caroline for the kind words, we greatly appreciate you taking the time to reflect and provide us with FIVE STARS!
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ARC
ARC
We've been customers of Connie & Dick's since 1987. I recently went back after being away from Claremont for a number of years. All seems to be just as I remember--friendly and professional service at a reasonable price.
Response from business owner
Hello and thank you for your kind words and we’re glad you came back to visit us!
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Angelo Tamburrano
Angelo Tamburrano
Very professional, upfront, timely service, friendly honest.
Response from business owner
Thank you Angelo for taking the time to reflect, we very much appreciate you!
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Mimi Park
Mimi Park
Highly recommend! I can't say enough good things about Connie & Dick's Auto Repair. My daughter, a college student who has never owned a car before, inherited a 26-year-old car from her grandparents. Living on the other coast, I was … read more
Response from business owner
Hi Mimi, we’re happy for you and just striving to do what’s right every step of the way. Thanks for taking the time to reflect here and thanks for the FIVE STARS!
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Rory Beals
Rory Beals
Seriously the only mechanic I've ever been to that I genuinely loved. Meghan was incredibly helpful and spent 20 minutes going over their recommended repairs and the cost, answering all my questions. Never felt like I was being pressured … read more
Response from business owner
Thank you Rory, we strive to assist all clients with professionalism and we appreciate your comments. We’ll be sure to let Maegan know. 🙏
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Veronica Cordova
Veronica Cordova
Always keeping us updated on the status of our vehicles repair or maintenence. Great customer service!
Response from business owner
Thanks Veronica, we appreciate your kind words and the FIVE-Stars!
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Pauline Ward
Pauline Ward
Great service!! Everyone was so helpful even providing a loan car for me and washing my car after the work was done. Amazing. Everything was explained in detail before work was done on my air conditioning system. Being a senior citizen, I… read more
Response from business owner
Hi Pauline, thanks for taking the time to share your experience here. Your reflection is greatly appreciated!
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wendy Hampton
wendy Hampton
Honest, friendly, thorough and reasonable pricing. What more could you want.
Response from business owner
Hi Wendy, thank you for taking the time to share your kind words.
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Andrew Mikashus
Andrew Mikashus
We brought our 2000 Rav4 in for normal maintenance service. This was are first visit. We have keep the car in excellent condition for 24 years, replacing parts as needed to have a safe running 2nd car in the family. Oscar, a crew manager, … read more
Response from business owner
Thank you Andrew for taking the time to share your experience here for others to see. Thanks again for the FIVE-STARS!
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Shake Ter-Martirosyan
Shake Ter-Martirosyan
Great service! Scott is very knowledgeable and explained everything throughly. Very attentive and professional! Highly recommend!
Response from business owner
thank you Shake for the kind words and the awesome 5-STAR review!
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Sandra Stuckey
Sandra Stuckey
Great people, straight forward about what is needed, and very efficient. High quality parts and work.
Response from business owner
Thank you Sandra, greatly appreciated!
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Greg Wondoloski
Greg Wondoloski
Great customer service. Sarah did an excellent job of updating me on repairs for my 2016 Yukon. Provided detailed photos of parts requiring replacement as well as new parts used. Technicians did a thorough job inspecting the vehicle and … read more
Response from business owner
Thank you Greg of taking the time to leave such a detailed review of our services. We'll make sure that Sarah sees this. Thanks again!
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Robert Morris
Robert Morris
Top notch diagnostics. Everything backed with pics.
Response from business owner
Thanks for taking the time to reflect and leave your compliment here. We’ll be sure to let the staff know.
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Shane Bjornlie
Shane Bjornlie
Always courteous, super informative and they always finish work on a timely basis.
Response from business owner
Thank you Shane for taking the time to reflect on your experience with us, we all appreciate this!
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Sam Tung
Sam Tung
Just got a tire patch but the staff was prompt, knowledgeable, and friendly. Price was affordable. Waiting area was clean and comfortable. I will be back!
Response from business owner
Thank you Sam for taking the time to share your experience here. Much appreciated!
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