Customer Reviews

We love hearing from our customers and would love to hear from you too!
From 242 reviews
Matt Haide
Matt Haide

Connie & Dick’s were very thorough and timely with this service. They provided images and follow up notes about other services I might need in the near future as well as quotes on those things. Friendly staff made the process quite easy.

Response from business owner

Thank you Matt for sharing your experience and for the 5-STARS! We appreciate your business.

via Google
Thora H
Thora H

Very well, thank you very much for your service

Jacquelyn Smillie
Jacquelyn Smillie

Great staff and good service! I always feel confident that my car is in great hands. Trust is a gift, and the service I have received at this facility has been top notch, so they have earned my trust. Thank you Connie and Dick’s excellent …

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Response from business owner

Thank you Jacquelyn for sharing your review here, we appreciate you taking the time to do so and are extremely pleased to earn your trust.

via Google
Gwendolyn Raymond
Gwendolyn Raymond

Best service !!! Done same day !!! Trailer hitch on my jeep no linger held up , didn’t expect to get it done , let alone same-day !!!! The best !!!!!

Response from business owner

Thank you for sharing your experience here Gwendolyn, we appreciate this very much and please let us know if we can help in the future.

via Google
Corey Estelle
Corey Estelle

They have excellent service and are fast and efficient! I highly reccomend them to anyone seeking automotive services!

Response from business owner

Thanks Corey, we appreciate your comments and recommendation!

via Google
Janice Poss
Janice Poss

I just recommended Becky Ruether to use your service.

via Facebook
Joanne Edwards
Joanne Edwards

I needed to bring my car in without an appointment on a Friday afternoon. They started on it as soon as they could on Monday. They checked all working parts and determined what the problem was. After checking all my keys (cut and …

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Response from business owner

Thank you Joanne for sharing your experience here. We're were happy to find a resolution to your vehicle problem and glad you are happy! Thanks again!

via Google
Ronald Greene
Ronald Greene

Service personnel were knowledgeable and courteous. They had the experience, equipment and knowledge to efficiently analyze the problem systematically and resolve the matter.

Response from business owner

Thanks for sharing your review Ronald, we take pride in what we do and are always striving to deliver exceptional service.

via Google
Theresa Ware
Theresa Ware

The customer service representative (Oscar) was very professional and explained everything so I could understand. The only concern is the prices were much higher than the Mercedes dealer which is unusual because most customers go to …

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Response from business owner

Thanks for sharing your review Theresa, we are always striving to deliver competent, professional service and value. We'd love to know more about the comparative analysis on pricing performed to see where the delta is. Please feel free to reach out to discuss.

via Google
musicologymatt
musicologymatt

Efficient professional service at a local auto shop.

Response from business owner

Thanks for taking the time to share your 5-STAR review Matt!

via Google
Tom Clark
Tom Clark

Professionally operated facility. I appreciated the process of making an appointment, reception upon arrival, efficiency of checking in and coverage of the work on my car, timely manner of maintenance and explanation of work accomplished…

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Response from business owner

Thank you Tom for taking the time to express your reflection, we greatly appreciate your kind words. Thanks again.

via Google
MARY P
MARY P

I always recommend your business!

Thank you for the wonderful careful work you do!

Betty Hagelbarger
Betty Hagelbarger

Great customer service--it was superb. Sarah and Richie get gold stars!! Fast service, loaner car, detailed information on estimate and work completed. You have a long-term customer.

Response from business owner

Thank you Betty for the kind words, I’ll be sure to let Sarah and Richie know that their doing a great job, thanks again!

via Google
Caroline Grossinger
Caroline Grossinger

Oscar was great- very responsive and helpful. the experience was overall excellent!

Response from business owner

Thank you Caroline for taking the time to reflect and comment on your experience. We try very hard to deliver an awesome experience for all clients and I'll be sure to let Oscar and the team know about your awesome review. Thank you!

via Google
Bruce Dane
Bruce Dane

Competent, knowledgeable, stands behind their work. Convenient location.

Response from business owner

Thank you for sharing your review Bruce & Donna, we appreciate your comments!

via Google
Ralph Spaulding
Ralph Spaulding

Thoroughness, fair pricing; knowledge

via Facebook
Gary King
Gary King

I think the team is really professional and thorough. They make sure to explain everything that is going on really clearly so that you are 100% confident on what they are talking about.

Response from business owner

Thank you Gary for sharing your experience. Automobiles are complicated machines and we want to be sure that our clients understand clearly what’s happening with their vehicle.

via Google
Laura Bryant
Laura Bryant

They are my go to for car repair. I won't take my car anywhere else.

Response from business owner

Thanks for sharing your experience Laura and we appreciate your business.

via Google
Megan Clark
Megan Clark

The employees were very professional and good about explaining their recommended repairs. The report they sent had photos and they walked me through each thing, then gave me time to think and accept on the report. When our car was going to …

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Response from business owner

Hi Megan, thanks for sharing your experience with us here and we’re happy to see that you were taken care of. Thanks again!

via Google
Ron Weber
Ron Weber

Very clean, knowledgeable and professional, so far so good, my first experience with this shop

Response from business owner

Thank you Ron for sharing your review here, we appreciate it very much.

via Google
Paul Stapp
Paul Stapp

Oscar and his team were great. They explained everything in advance, provided a clear quote, and were happy to discuss options. They've worked on our vehicles for years and we keep going back because they are courteous, reliable, and fair.

Response from business owner

Thanks Paul, your review is much appreciated

via Google
R. Hale (RRH)
R. Hale (RRH)

Courteous, knowledgeable, timely, and professional service. A sheer delight!

Response from business owner

Thank you Mr. Hale for sharing your review and experience here, much appreciated!

via Google