Customer Reviews
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Connie & Dick’s were very thorough and timely with this service. They provided images and follow up notes about other services I might need in the near future as well as quotes on those things. Friendly staff made the process quite easy.
Thank you Matt for sharing your experience and for the 5-STARS! We appreciate your business.
Very well, thank you very much for your service
Great staff and good service! I always feel confident that my car is in great hands. Trust is a gift, and the service I have received at this facility has been top notch, so they have earned my trust. Thank you Connie and Dick’s excellent …
read moreThank you Jacquelyn for sharing your review here, we appreciate you taking the time to do so and are extremely pleased to earn your trust.
Best service !!! Done same day !!! Trailer hitch on my jeep no linger held up , didn’t expect to get it done , let alone same-day !!!! The best !!!!!
Thank you for sharing your experience here Gwendolyn, we appreciate this very much and please let us know if we can help in the future.
They have excellent service and are fast and efficient! I highly reccomend them to anyone seeking automotive services!
Thanks Corey, we appreciate your comments and recommendation!
I just recommended Becky Ruether to use your service.
I needed to bring my car in without an appointment on a Friday afternoon. They started on it as soon as they could on Monday. They checked all working parts and determined what the problem was. After checking all my keys (cut and …
read moreThank you Joanne for sharing your experience here. We're were happy to find a resolution to your vehicle problem and glad you are happy! Thanks again!
Service personnel were knowledgeable and courteous. They had the experience, equipment and knowledge to efficiently analyze the problem systematically and resolve the matter.
Thanks for sharing your review Ronald, we take pride in what we do and are always striving to deliver exceptional service.
The customer service representative (Oscar) was very professional and explained everything so I could understand. The only concern is the prices were much higher than the Mercedes dealer which is unusual because most customers go to …
read moreThanks for sharing your review Theresa, we are always striving to deliver competent, professional service and value. We'd love to know more about the comparative analysis on pricing performed to see where the delta is. Please feel free to reach out to discuss.
Efficient professional service at a local auto shop.
Thanks for taking the time to share your 5-STAR review Matt!
Professionally operated facility. I appreciated the process of making an appointment, reception upon arrival, efficiency of checking in and coverage of the work on my car, timely manner of maintenance and explanation of work accomplished…
read moreThank you Tom for taking the time to express your reflection, we greatly appreciate your kind words. Thanks again.
I always recommend your business!
Thank you for the wonderful careful work you do!
Great customer service--it was superb. Sarah and Richie get gold stars!! Fast service, loaner car, detailed information on estimate and work completed. You have a long-term customer.
Thank you Betty for the kind words, I’ll be sure to let Sarah and Richie know that their doing a great job, thanks again!
Oscar was great- very responsive and helpful. the experience was overall excellent!
Thank you Caroline for taking the time to reflect and comment on your experience. We try very hard to deliver an awesome experience for all clients and I'll be sure to let Oscar and the team know about your awesome review. Thank you!
Competent, knowledgeable, stands behind their work. Convenient location.
Thank you for sharing your review Bruce & Donna, we appreciate your comments!
Thoroughness, fair pricing; knowledge
I think the team is really professional and thorough. They make sure to explain everything that is going on really clearly so that you are 100% confident on what they are talking about.
Thank you Gary for sharing your experience. Automobiles are complicated machines and we want to be sure that our clients understand clearly what’s happening with their vehicle.
They are my go to for car repair. I won't take my car anywhere else.
Thanks for sharing your experience Laura and we appreciate your business.
The employees were very professional and good about explaining their recommended repairs. The report they sent had photos and they walked me through each thing, then gave me time to think and accept on the report. When our car was going to …
read moreHi Megan, thanks for sharing your experience with us here and we’re happy to see that you were taken care of. Thanks again!
Very clean, knowledgeable and professional, so far so good, my first experience with this shop
Thank you Ron for sharing your review here, we appreciate it very much.
Oscar and his team were great. They explained everything in advance, provided a clear quote, and were happy to discuss options. They've worked on our vehicles for years and we keep going back because they are courteous, reliable, and fair.
Thanks Paul, your review is much appreciated
Courteous, knowledgeable, timely, and professional service. A sheer delight!
Thank you Mr. Hale for sharing your review and experience here, much appreciated!